Water Main Breaks
The Water Division of the Public Works Department aims to have zero customers per year without water service for more than four hours due to water main repair.
KPI Status: Needs Improvement
| Month | Goal | 2018 | 2018 Cumulative Total | 2019 | 2019 Cumulative Total | 2020 | 2020 Total | 2021 | 2021 Total |
|---|---|---|---|---|---|---|---|---|---|
| January | 0 | 0 | 0 | 0 | 0 | 2 | 2 | 1 | 1 |
| February | 0 | 1 | 1 | 1 | 1 | 0 | 2 | 0 | 0 |
| March | 0 | 0 | 1 | 0 | 1 | 0 | 2 | 1 | 2 |
| April | 0 | 2 | 3 | 1 | 2 | 0 | 2 | 1 | 3 |
| May | 0 | 0 | 3 | 1 | 3 | 0 | 2 | ||
| June | 0 | 0 | 3 | 0 | 3 | 0 | 2 | ||
| July | 0 | 0 | 3 | 0 | 3 | 0 | 2 | ||
| August | 0 | 0 | 3 | 0 | 3 | 0 | 2 | ||
| September | 0 | 0 | 3 | 0 | 3 | 2 | 4 | ||
| October | 0 | 1 | 4 | 1 | 4 | 1 | 5 | ||
| November | 0 | 1 | 5 | 1 | 5 | 0 | 5 | ||
| December | 0 | 0 | 5 | 1 | 6 | 1 | 6 | ||
| ∑ = 5 | ∑ = 6 | ∑ = 6 | ∑ = 36 | ∑ = 3 |